IDC, the premier global market intelligence firm, has profiled Satyam's research and development/product engineering services. The IDC Vendor Profile provides a riveting insight into Satyam's research and development/product engineering services, including the evolution of these services; Satyam's vision, core competencies, differentiators, financial and employee data, key markets, infrastructure, certification, strategic investments, partnerships, and alliances; and some customer examples.

The IDC Vendor Profile features the key differentiators, service offerings and core competencies of Satyam while mentioning the progress made by the company since it took up R&D/product engineering assignments. The company’s current capabilities in offering services in multiple engineering disciplines, coupled with a robust infrastructure and proof-of-concept labs, positions it as one of the leading offshore providers in this domain.

IDC has made the following observations on Satyam:

• Multiple initiatives that include co-development, lean manufacturing, and low-cost global sourcing will enable Satyam to consolidate its position and increase revenue to ramp up and challenge other leading players in this domain.
• Satyam has implemented a robust intellectual property (IP) protection framework. This will go a long way in mitigating customers’ fears about losing their core competency and help in acquiring new customers.
• Satyam’s infrastructure and certification spend ratios are spread across multiple alternatives that include investment in IP creation, certification, labs, and centers of excellence, and creating domain experts will go a long way toward convincing customers of its capabilities.
• The percentage of revenue from Satyam’s top 5 customers as a percentage of total revenue is exhibiting a downward trend. This reducing dependency is healthy for its business in the long run.
• Satyam’s current and planned academic and industry partnerships will assist in sustaining a stable ecosystem.

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